STEP 2: Consultation


Thank you for your loyal following. I'm thrilled to offer valuable and helpful assistance with a gentle touch. Our mission is to lead, inspire, and guide others towards achieving our life purpose of making a positive impact and bringing about fulfilling outcomes.


Whether you're seeking an online consultation or planning to visit our clinic in person, we are dedicated to meeting your unique needs. Below, you'll find a comprehensive breakdown of our consultation fees and appointment options:


For appointments and inquiries, please feel free to contact us via WhatsApp at +91-8884757388. We'll try our best responding during our clinic hours.


**In-Clinic Consultation:**

or AI included if needed online with X-rays if needed

- Duration: 10 minutes

- Consultation Fee During Clinic Hours: 500 (variable)

- Rest assured, your visit will be met with top-quality care.


**Outside Clinic Hours:**

- Consultation Fee: 15,000 (simply call, and let it ring you'll be directed to an assistant who will help arrange appointments outside of clinic hours)

- For appointments after 8:30 pm or on Sundays, the consultation fee is 1 lakh rupees, few exceptions 50k

- If feasible, you can ring the bell or conveniently set up an appointment in advance through WhatsApp.


**Special Appointment Slot:**

- Fridays from 10 am to 1 pm are dedicated to focusing on your health and well-being transformation.

- Enjoy a complimentary consultation during this period as a gesture of goodwill.

- Additionally, you may receive treatment advice from local college students.


**Treatment Costs:**

- Treatment costs are individual variable and separate from consultation fees.

- Clearing all fees before consultations or treatments is crucial as an indicator of consent.

- Consultation fees vary based on the doctor's expertise and the duration of the session.

- To ensure your preferred dental doctor's availability, we recommend booking an appointment.


**Exceptional Care:**

- We extend respect to everyone, be it family, friends, acquaintances, loyal or new patients.

- Fees apply for time spent and for emergency visit your nearest hospital.

- Expect helpful relief for pain and valuable guidance on preventive care.

- Routine check-ups can save both time and money, particularly for intricate procedures like implants.

- With regard to aesthetic and other treatments, the choice is yours, and we'll provide expert advice tailored to your needs and your confidence in our services.


We genuinely appreciate your consideration for your dental care needs. Your well-being takes precedence, and we are fully committed to delivering exceptional service while honouring your time and preferences.


Our Principles and Values: "Consistent Execution to Yield Results for Our Ethical Brand, Services, Products, and Ideas, Building Proprietorship Over Years and Decades." Achieved through teamwork, mutual trust, respect, and collaborative problem-solving using available resources. Our vision is to provide the best available treatments and solutions, with the ultimate goal of promoting happiness, a good quality of life, and overall health. We remain open to scientific research discoveries, innovations, genetics environments with intuition and logical reasoning decisions and the truth, while embracing present and next-generation technologies and honestly communicating to help serve people in the field of dentistry. Our tagline: ‘For you


Please ensure the following during clinic hours, according to the doctors' schedules:


1. Doctors (based on reciprocation including procedures not only, consultation)

2. Clinic staff and the home Unicorn at 3 Defence Colony

3. Immediate family members: mine, Pinky’s, and the doctors' staff – no extensions

4. Fridays, from 10:00 am to 1:00 pm

5. Follow up with patients who have already started treatment and contact us through calls/messages during clinic hours for concerns. Communications outside clinic hours are as displayed, except for cases of bleeding, diarrhea, severe allergies, or severe pain due to given medication, usually within one week. For all other emergencies, please visit the nearest hospital or have suitable painkillers available.


You can click, our investment for you https://namratadhruv.toothlens.com/ the Home Dental AI Clinic app and check preventively as needed every 3-6 months, providing us consent to view photos which will be automatically emailed to our team for consultation or visiting us as advised by your dentist. In case, you need dentist visiting your home contact, service providers like nightingale who are appropriately equipped to help bedridden patients etc 


For all other patients, relatives, etc. of patients, consultation fees for speaking to or consulting with the doctor – whether online or at the clinic – should be collected for oral health reasons with no exceptions, including family, friends, and acquaintances (whether loyal or new patients). This is as mentioned in the photo sent and displayed at the clinic, or following the wishes of doctors or visiting consultants.


Respect for personal beliefs and different social classes is an integral part of our approach. We frequently communicate solutions using analogies, pictures, stories, or a touch of humour, which simplifies the understanding of intricate subjects and enhances your awareness of oral healthcare through educational books. Our systems are both established and continuously refined for maximum efficiency. Our ultimate aspiration is to offer life-changing, transformative experiences, all while earning your trust through our dedicated approach.


Regarding treatment charges, costs vary due to numerous factors. Dental assistants or nurses will provide this information only after consultation with the doctor, as each case is unique, and we provide personalized dental treatment recommendations based on the patient's condition after examination. Only approximate charges can be provided without X-rays or other examinations, such as visual examinations; sometimes radiography is required, which will also involve a consultation fee.


The doctor will not discuss fees with patients. Fees are to be paid before consultation and treatment as consent, following the wishes of the doctors.


Companies seeking information, whether about fees or pro bono services, should consult doctors according to their wishes. This also applies to any materials, equipment, or prescriptions, which should be provided only as indicated and not as a result of fees, meals, gifts, lectures, or conferences.


The foundation of 'PATIENTS DOCTORS TRUST' should be built and maintained through continual learning, helping the community, and caring for patients, including self-love and respect. Family relationships, happiness, and health are wealth. Preventive care guidance is invaluable, as time is precious, and its value should be acknowledged. 


Clinic Timings:


Dr. Baliga is available by appointment only on Tuesdays and Fridays at 3:30 pm.


Private practice: only for private clients 


Before that, he is available at Manipal Hospital. Please contact the hospital directly for timings.


Consultation fees should be paid for appointment confirmation: 1000 INR.


Dr. Hemalata, Gum Specialist and ex-principal of MR Ambedkar Dental College, is available by appointment on Saturdays at 6:30 pm.


Consultation fees to confirm an appointment: 1000 INR.


Dr. Karan, Orthodontist, is available every 3rd Wednesday of the month at 6:30 pm by appointment. If you encounter any concerns during the course of this extended treatment, kindly feel free to request an appointment with the assistant for online consultation or treatment with the duty doctor or online consultation with Dr. K. For unscheduled treatment, you can visit his empaneled clinic for assistance. Kindly note that charges will apply for such interactions, and they will be separate from your regular scheduled appointments for online or in-clinic consultations and treatments.

Consultation fees: 750 INR.


Dr. Ayushma, Child Specialist resident, is available by appointment every 3rd Saturday at 6:30 pm.


Consultation fees: 500 INR.


Dr. Dhruv is available:


- Monday to Saturday: 10:00 am - 1:00 pm

- Monday to Friday: 6:00 pm - 8:00 pm

By appointment. Fees as mentioned in the photo above.


Contact Details for Dr. Dhruv:


- Website: www.NamrataDhruv.com

- Phone: +91-8884757388

- Email: care@drdhruv.com


Location: Dr. Dhruv Dental Care (you can enter name on Google Map), 3 Defence Colony, 1st main, Indiranagar, 2nd stage HAL, Bengaluru 560038, India. Diagonally opposite Canara Bank, on 100 feet Narayan Netralaya Hospital after or before KFC signal, turn left to enter 1st main.


To receive the best available treatment as per the Doctor's and our best ability, please come during clinic hours with an appointment to ensure a positive experience. As we only serve a limited number of patients, charges may increase and appointments for treatment may not be given beyond a certain point to continue providing excellent service to patients, staff, doctors, and the team. Feedback is welcomed for improvement (appointments are usually canceled if there is a delay of more than 10 minutes to avoid inconvenience for other appointments). OPG and big X-ray facilities are available nearby at Raddon Diagnostic Center, and cross-referral clearance can be obtained from Dr. Raakhee GP at Amar Jyoti or your preferred practitioner.


Numerous medical shops are nearby, and injections are available at Amar Jyoti or the evening clinic by a Nurse. Over-the-counter dental products can be found at our online store, www.Namrata.shop, for your convenience.


Further consultations with the doctor can be arranged with a prior appointment via Zoom or through direct communication with the doctor. Welcome to our endeavor to provide you with a world-class experience of private practice in India, enhanced by collaboration with AI, doctors, staff, hospitals, companies, etc. Your fees contribute to improving our services and ensuring the best experience for you along with the staff and team's motivation and dedication to delivering the best. Your word-of-mouth referrals will help us grow and continue to provide exceptional service.


I hope this clarifies the system of Dental care during consultation. Two-way communication with family members is allowed during consultations, including guardians for 10-minute durations. For treatment, kindly maintain silence. Only one guardian is allowed inside to view from the chair the dental chair. Photography or disturbances during procedures are not allowed, as everything is sterilized and hygienic; please avoid panicking, anxiety, or worry for patients as you are in safe hands. Emergency procedures are in place, so please cooperate in maintaining a calm and orderly environment, sometimes with soothing background music. Consent for treatment is given by the patient or guardian through payment, verbal agreement, or signed consent for professional doctors and staff: team members and supporting institutes and companies, etc., to provide solutions to your problems through treatments. Be grateful, as we are, for the availability of such treatments for our loved ones; imagine a time without anesthesia. All research funded by fees you pay, we purchase materials and equipment needed or hire them from the best companies involved in this research in the market, and we believe in quality along with education of dental students in universities, conferences, and more. All funded by fees to improve the services. So, not making payments affects you, your future generations, and children, along with our team. By requesting discounts, you indirectly affect future generations, including dentists who will treat you. And patients who can't afford treatment: Our taxes, paid to the government, support treatment in government dental colleges and hospitals, indirectly benefiting them and. We wish for the brightest minds to enter the field to continue delivering world-class treatment.


Children, uncooperative patients, and individuals with accompanying parties causing disruptions or instructing staff about sterilization procedures or distractions—while we understand your concerns, we encourage your involvement in understanding the procedures to alleviate worries. Additionally, patients with physical limitations such as limited mouth opening or handicaps may incur higher charges due to the increased level of effort, patience, and time required for their treatment. These factors contribute to the added complexities involved in ensuring effective care.


Furthermore, we remain committed to inclusivity by offering wheelchair access and treating everyone equally and with empathy, understanding, and attentive listening.


Refund Policy: We uphold a no-refund policy due to the allocation of time, materials, and resources for the services rendered. By choosing to avail our services, you acknowledge your agreement to this policy. Clear billing is a prerequisite for proceeding with consultations or treatments. Once services are completed, any discussions or negotiations regarding payment are not admissible.


In cases where complications arise during procedures, you might be referred to a specialist, hospital, or skilled practitioner, whether within our clinic team or externally, at a different time and day. Our focus is on fostering strong relationships with patients, staff, and team members, underscoring our commitment to lasting connections that transcend mere financial transactions.


In rare circumstances, if a refund is issued due to any instance of dissatisfaction, it signifies the conclusion of our association without any further commitments.


Please note that direct incurred costs such as lab fees and materials, (besides the entire dental community system and the time and resources of our team and clinic being disrespected, including bad public reviews instead of directly giving us your feedback to improve, leading to no further association until a sincere apology corrected behaviour for our sincere, honest, and hard work to help you with your problems over decades with the learning continuous efforts family including thousands of patients if not, generally understood or told to visit other preferred clinics practitioner to help), will be deductible from any refund issued.


We understand that human error is possible, and with all humility, we strive to do our best.


We operate on a foundation of mutual trust, where any form of disrespect is not tolerated, and it remains the cornerstone of our practice.


Acknowledging the often unnoticed efforts, it's essential to express appreciation through fees and feedback, along with mutual words and kindness for our ethical brand, teamwork, clinic, and the years of dedication, hard work, time, and financial investments that have contributed to providing both Indian and international education, advanced equipment, and high-quality materials in the industry. Our ultimate aim is to professionally assist you in finding solutions for your concerns and problems, as they are ultimately your responsibility, and we share in that responsibility once you grant us consent to help. This journey leads to achieving oral health and overall well-being, ensuring a stress-free work-life balance, and creating a comfortable and joyful life for both your family and ours. Your support holds immeasurable value for us.


Others can view from outside the clinic through the gallery window in front of the dental chair. If desired, any failures which are humanly possible within six months will be redone at no additional cost. After six months, you will be responsible for the cost of procedures including orthodontics relapses and materials incurred (except implants, which come with a lifetime warranty from Nobel Biocare; please return any failed implants to us). Any procedure failures beyond 5 years will incur the full fee.


Regarding other matters such as fillings, we strive to save teeth, so there is no specific timeframe for redoing procedures, even if the decay progresses after treatment. Then, you might need maybe even next day or eventually based on your maintenance and numerous factors more extensive and expensive treatments like root canals, crowns, extractions, or implants. These decisions are made with the intention of preserving your dental health. Trust between doctor and patient or guardian. Everything is handled ethically. This applies irrespective of previous or new consultations or treatments. Remember to brush day and night and maintain your oral hygiene. Regular dental check-ups are essential, not just for addressing pain, as mentioned by your dental doctor. We are here to serve you with the clinic, team, books: LOYALTY program told in 'oral healthcare awareness,' book available at www.Namrata.shop and the attempt of the 'GP b4 GP' concept for overall health. Health is wealth, and preventive care can save you time and money.


All calls, emails, or WhatsApp messages will be returned when seen, specifically during Dr. Dhruv's clinic hours as indicated in the photo. If you call outside clinic hours and wish to speak to a doctor, please refer to the photo for fees and contact information:


For assistance, call +91-8884757388, and let the call ring; it will be redirected to an assistant's phone. Please avoid directly calling her number to maintain her privacy.


Please ensure you follow up 1-2 weeks after treatment to inform us of your well-being, allowing us not to disturb you unnecessarily. Kindly take pictures of your file and X-ray to maintain minimal data records. Our practice involves sending annual reminders for preventive dental checkups, along with recommending an OPG checkup before each preventive care visit and prior to international travel. Should more frequent checkups be suggested, we kindly request your compliance. 


For NRIs and dental tourists, our doctors fees apply unless specific urgent requests or appointments outside regular clinic hours are indicated in the accompanying photo. Treatment fees may also vary accordingly. Before your stay, please provide your medical and dental information for preparatory purposes. In cases where a preoperative X-ray is deemed necessary, the cost estimate could vary upon visual examination. Kindly allocate the necessary time and fees for us to provide our optimal services.


We highly value all our patients, as teamwork is of utmost importance to us. Misconduct will result in discontinuation of further treatments or consultations, alongside any outstanding fees. To ensure safety, we have CCTV cameras installed in the dental chair area and throughout the clinic, respecting your privacy with the utmost confidentiality. Photographs are solely captured for educational and treatment purposes, without any involvement in advertising. Information can be found on our social media platforms and websites; however, please note that we won't initiate further correspondence.


Within our boutique-style custom clinic, we offer an exclusive chamber designed to provide undivided attention to each patient. This distinctive setup caters especially to high-end dentistry professional services. 


The final authority rests with the Shahid Subramanian Suri Kapur family, their unwavering faith in God, and skilled doctors like Dr. Dhruv, who excel in their respective fields.


Welcome to Dr. Dhruv's Dental Care, a brand that prioritizes your oral health and well-being. Explore our services at www.NamrataDhruv.com. Rest assured, you are treated with the utmost care and respect, making you feel like royalty here.


As firm believers, we understand that our good work speaks volumes and serves as a magnet to attract patients. The primary reason you choose to visit our clinic is for our skilled, knowledgeable and experienced doctors. 


"Namrata, a tech management genius, not only crafts sophisticated systems but also consistently refines them and, from time to time, rolls out new innovations. As a microbiologist well-versed in the intricacies of liaising with insurance companies, she deeply understands the paramount importance of sterilization—a standard we rigorously uphold at our clinic, even appointing a dedicated and experienced nurse for infection control. Her systems are designed for unwavering excellence, fostering a seamless partnership with empanelled doctors and team members, while expertly capitalising leveraging on both human and technological assets."


"I truly believe that the best outcome would be for all doctors to be unnecessary because of universal good health. However, there will always be significant roles to play in serving humanity as long as we continue to learn and grow. Therefore, I strongly encourage you to focus on preventive care in your practice, creating a stress-free, anxiety-free environment. Emphasize the importance of a balanced work-life and the value of deep family connections."


In this commitment to happiness and well-being, let's foster harmonious communities and promote peace throughout society and the world.

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