Download app
Action Point : Utilize voice and face-to-face communication for consultations, with payment to be made after a booking fee. Subject: Important Update: Changes in Communication Channels Dear valued patients, Effective immediately, we have discontinued WhatsApp communication for external purposes. Unless needed, such as an OPG from our in-house Radiology partner or for efficiency in preventive care where photo sharing is a concern, to receive a reply, a booking fee is mandatory. For all other matters, please use alternative channels. If you're facing continuous urgent and unpaid WhatsApp messages for online consultations, it can be distracting from work. Nor productive for good result: Additionally, not mentioning viral misinformation forwards screenshots are being taken, and some individuals expect responses on a blue tick, similar to a fee charge without consultation, which is generally not possible without a visual examination. In some cases, reporting on WhatsApp unpleasant con