Download app

 

Action Point: Utilize voice and face-to-face communication for consultations, with payment to be made after a booking fee.

Subject: Important Update: Changes in Communication Channels

Dear valued patients,

Effective immediately, we have discontinued WhatsApp communication for external purposes. Unless needed, such as an OPG from our in-house Radiology partner or for efficiency in preventive care where photo sharing is a concern, to receive a reply, a booking fee is mandatory. For all other matters, please use alternative channels. If you're facing continuous urgent and unpaid WhatsApp messages for online consultations, it can be distracting from work. Nor productive for good result: Additionally, not mentioning viral misinformation forwards screenshots are being taken, and some individuals expect responses on a blue tick, similar to a fee charge without consultation, which is generally not possible without a visual examination. In some cases, reporting on WhatsApp unpleasant conversations causes breaks in trust, as emotional and non-verbal cues are missing, leading to misunderstandings. Therefore, fostering better healthy mutual understanding two way orally is crucial for building and retaining trust to promote growth and healing in good faith.

1. Face-to-face visits: Schedule an appointment at the clinic. Walk in, check timings location (https://maps.app.goo.gl/AxrBJJW75opoxydC8).

2. Direct calls: Reach us at +91-8884757388 for immediate assistance. We shall return your call promptly. We are not responsible for the other doctors on our panel. It's based on your mutual understanding and trust with your treating doctor. Once a request to book is given, we contact the doctor once and expect a response. After two days without a reply, we provide the patient or client with the doctor's number under confidentiality for them to reach out directly.

3. Online Zoom meetings or appointment: Email request link given for having awareness of timings and doctors service consultation fee via https://www.navigational.ai/book-online & booking and service fee after Request via team through team 

4. Email is designated for sharing large files like CBCT, especially from out-of-town patients, to get an idea of booking appointments, stay duration, or second opinions. However, after a booking fee, given then, if senior dental assistant checking requested, the doctor will see the email. The consultation fee, if applicable, will depend on the time and number of doctors involved or their expertise. 

For in-town patients or once-in-town visits, high-quality printouts are needed at the clinic for immediate reference, especially during an implant procedure or for Ortho hand-wrist images for treatment planning through our Orthodontist or a possible scanning partner if needed.

This service is mainly for old patients or clients who are familiar with the timings of their doctor and wish to book appointments. Knowing a booking fee for consultation or check-up or treatment solution: Otherwise, for appointments, go through point 3 mentioned in the communication. Note that the email service is not intended for consultations due to similar reasons like WhatsApp, as it tends to be in black and white. Also, sometimes it might go into spam, and patients may be unaware. So might return email via call or Zoom appointment: Reach us at care@drdhruv.com for such file-sharing purposes after informing us through other channels sent.

For real-time assistance, use our upcoming app and Helpline. We appreciate your understanding. Home: [Dental Helpline](https://www.hopp.bio/dental-helpline): web link

SINGLE POINT ENTRY with your Oral consent mandatory Preview our app: SINGLE POINT CONTACT overall responsible. When booked availability for face-to-face meeting or consultation at the clinic is Dr. Dhruv. Additionally, we may use WhatsApp for annual or semiannual announcements, within reasonable limits. It's a good medium with a lot of users, allowing private direct and video communication with each one, as many access it daily or frequently without missing any important message. However, we encourage you to follow us on Instagram or Facebook at 'NamrataDhruv.love: dental solutions group' to have link access and check our Instagram profile for reminders. This might be of value to you or just for enjoying the music along with our journey together. If you ever wish to delete your contact data, please message us. Your files are now secure with us on D warranty prescription soft copy, and you can keep them as well.

Dental recommendation: Sign up for our Preventive Care Package 

"for premium service: others urgent above channel while emergency go to the nearest hospital. We wish for you to transition to become better health ambassador clients for a better world."

Thank you for choosing us!

Best, Dr. Dhruv